• Cancellation made 30 days or more before departure date - 25% of package price will be applicable as cancellation charges.
• Cancellation made 15 to 30 Days prior to Departure - 50% of package price will be applicable as cancellation charges.
• Cancellation made within 15 Days before Departure - 100% of package price will be applicable as cancellation charges.
• In case of no show - 100% of package price will be applicable as cancellation charges.
• Note: Please read the terms and conditions before booking.

Loss/Damage

• Company is not responsible for any loss or damage to personal belongings during the stay in the hotel or while traveling in the coach. Due to theft or loss of baggage, tour participant can lodge a complaint with the local authorities on his/her sole discretion, cost, risk and consequences.

Note: Please read the terms and conditions before booking.

 

Guests who are unable to book online, can deposit clearing cheques in any of the below Bank Accounts.

Once payment is transferred / deposit in below account , please mail the details at info@travelsaathee.com

All Payments in Favour of "Travel Empire Ind pvt ltd ”.

Travel within India

• Valid Photo id proof
• Residential proof

Travel outside India

• Passport valid for minimum 6 months from the date of arrival at the destination (of all the guests who are travelling). For Malaysian visa, the passport must be valid for 9 months from the date of arrival at the destination. Note: Passport requirements may differ for certain Embassies/Consulates and are subject to change.

Visa Documentation

• On booking the tour, our travel advisor will guide you about all visa formalities as per the consulate. Kindly submit complete visa documents as per submission timeline given by the Travel Advisor.
• Some consulates may call you for a personal interview.
• Changes in pre-defined tour programme:
• Kindly intimate the booking person in advance for any amendment in tour programme so that the necessary arrangements can be made.
• As per the amendments, additional charges would be applicable.
• In case of visa deniel or delays travelsaathee.com will not be responsible.

• Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
• Refund payments will be processed within 15 days of cancellation date and amount is payable as per cancellation policy.

No refund will be payable

• For any missed/unused services of the tour including the meals due to whatsoever reason.
• Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
• If services of the tour are modified, varied, amended, cancelled or not utilized.
• If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.
• Where airfares are contracted in bulk for I-Fly departures.
• If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
• Refund is not applicable for sectors on Indian/World tours wherein air tickets are non refundable and date change is not allowed.
• For all Card payments - Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests.

• GST shall be applicable over and above the package prices.
• Your e-tickets will be sent 3 days before departure in case of fixed departure.
• Above rates are Net and Non Commissionable.
• The package price does not include – Expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
• Meal plan: EP - Accommodation only, CP - Accommodation with breakfast, MAP - Accommodation with breakfast, lunch or dinner, AP - Accommodation with breakfast, lunch & dinner.
• Airline seats and hotel rooms are subject to availability at the time of booking.
• In case of any Visa denial or any delay in Visa process we shall not be resonsible for any loss due to the same and no refund will be applicable. Visa approval and process duration is as per consulate / embassy descretion. We cannot guarantee if visa shall be granted and duration to process the same.
• In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
• Transportation shall be provided as per the itinerary and will not be at disposal.( AC will not work on hills )
• Package rates are subject to change without prior notice, Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
• It is mandatory for all guests to carry valid photo ID’s (Passport/Driving License/Voter ID Card). PAN Card is not accepted at many places as a valid photo ID.
• Cancellation charges will be calculated on gross tour cost and the cancellation charges shall depend on date of departure and date of cancellation.
• Cancellation charges for any type of transport ticket are applicable as per the rules of the concerned authority.
• Air tickets issued on special fares are NON REFUNDABLE and Guest shall bear cancellation charges.
• Any refund payable to the Guest (if any applicable as per cancellation policy) will be paid after the Company receives refund from the respective authorities. The Company deducts processing charges from the refund to be paid to the Guest.
• From 1 June 2016 onwards if any invoice amount is above 2 lacs and mode of payment full or partial is in cash (cash paid at counter or deposited in bank) 1% TCS will be applicabke and to be deposited extra on total amount and PAN card copy has to be shared.
• Also do read booking procedure which is given in every package details.

The Company reserves the right to:
 

• Take the booking for the group tour and individual tour.
• Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.
• Dismiss any guest from the tour for misbehaviour especially if it affects the group and Physical or verbal assault to the Tour Manager.
• Withdraw discounts at any point of time.
• Change the routing of Air Travel.
• Change hotel and/tour programme due to unavoidable circumstances.